Frequently Asked Questions
Private Health Insurance
Can I claim podiatry on my Private Health Insurance?
Yes of course!
We have a HICAPs terminal which allows instant claiming on private health and Medicare rebates.
We are registered with every private health fund in Australia and are preferred providers for:
- BUPA
- Medibank Private
- HCF
Medibank Private allow a quoting service where you can see exactly how much your rebate will be on additional services or items required. Unfortunately you must contact your health fund directly to determine rebates for other services.
Are you a Medibank Private preferred provider?
Yes.
We agree to charge consultation fees that Medibank Private set.
By visiting Glen Waverley Foot Clinic as a Medibank Private customer, you will receive higher benefits paid when compared to a non member’s choice provider.
Are you a BUPA preferred provider?
Yes.
We agree to charge consultation fees that BUPA set. As a BUPA customer visiting Glen Waverley Foot Clinic, you will receive a higher rebate when compared to a provider is not on the member’s first network
Medicare
Does Medicare cover podiatry?
Yes.
You must have a valid Chronic Disease Management plan (also know and Enhanced primary care plan – EPC) and provide the team care arrangement paperwork.
How does Medicare work with Podiatry?
Your GP determines your eligibility for what is now known as Chronic Condition Management Plan (GPCCMP)
You would then be referred to Glen Waverley Foot Clinic for up to 5 visits in a calendar year. These 5 visits are shared with other allied health disciplines. For example, you may have 5 for podiatry, or alternately 3 visits for podiatry as well as 2 visits for physiotherapy.
The GP referrals are valid for up to 2 years, however are normally updated by your GP yearly to keep the 5 visits ongoing each calendar year.
Do you bulk-bill Medicare appointments?
Yes, however only until July 2026
Ming and Kristen are available to bulk-bill Medicare appointments before 4pm on weekdays until 31st June 2026
Why are you phasing out Bulk billing July 2026?
The Medicare rebate has not kept up with the cost of running a podiatry clinic and no longer
reflects the extensive knowledge and expertise Ming and Kristen provide.
Please see the following link for further information on how it works:
Other
Must I have a referral?
No.
A referral is not required, except in certain cases as described above with regard to DVA and Medicare. We welcome all new patients!
Am I covered with a DVA Gold Card?
Yes.
If you have a valid GP referral (used to be called a D904 form) you will incur no out of pocket expenses.
Do you treat workers compensation claims?
No.
Unfortunately we don’t work with Workcover, or workers compensation claims.
Do you work with TAC claims?
No.
Unfortunately we don’t work with TAC claims.
Do you have Mandarin Speaking podiatrists?
Yes.
Ming Yang is fluent in mandarin.